Untangled Living Terms of Use & Service

This website, www.untangledliving.com.au and its content (“Website”) is owned by Ebony Lee Hamilton trading as Untangled Living ABN 76 123 682 867 (“Untangled Living”).

Your use of this Website constitutes your agreement to be bound by these terms of use and all other terms, conditions and disclaimers on this Website (“Terms”). By continuing to use this Website, you agree to be bound by the Terms below. If you do not agree to these Terms, you must stop using this Website immediately.

Use of website

You must comply with all laws in connection with your use of this Website.

You must not:

  • Data mine or conduct automated searches on this Website;
  • Transmit any virus or other computer programming routines that may damage, modify, delete, detrimentally interfere with, surreptitiously intercept, access without authority or expropriate any system, data or personal information available through this Website;
  • Use this Website or any information made available through this Website to send unsolicited emails or other messages without Untangled Living’s consent;
  • Use any automatic device or manual process to monitor or copy any part of the Website;
  • Incorporate any of the content on this Website with any other material, including advertising or promotional material;
  • Create links from this Website to any other website on the internet, or frame or mirror this Website; or
  • Tamper with or make unauthorised modifications to this Website or the content of this Website.

Disclaimer & exclusion of warranties

No warranty: You use this Website at your own risk. To the extent permitted by law, this Website is provided to you on an “as is” and “as available” basis without warranty of any kind (express or implied). To the extent permitted by law, Untangled Living excludes any express or implied warranties under statute or general law in connection with this Website.

Content disclaimer: The information in this web site is for general information only. The information is not intended to be medical advice or otherwise and must not be relied upon as such. You should contact Untangled Living to discuss your specific circumstances and needs.

Whilst reasonable attempts are made to ensure the accuracy of the information on this Website, this is not always possible and information on this Website may not be true, accurate, up-to-date or complete. Untangled Living does not invite reliance upon and does not accept responsibility or liability for information provided within or associated with, this Website.

Untangled Living may vary, add, change or delete any part of the Terms, or the Website, at any time, and for any reason without prior notification to you, and will not be liable in any way for possible consequences of such changes.

Third party information: This Website contains third-party information and links to other websites as a convenience to you. Untangled Living does not control, endorse, check or approve third party information or information on linked websites. A link to another website does not imply any endorsement of that website or its products or services.

No guarantee of uninterrupted or fault-free use: You acknowledge that access to this Website may be interfered with or affected by numerous factors, many of which are outside Untangled Living’s control. Your access to this Website may not be continuous, uninterrupted, timely, secure, fault-free or virus-free. You should ensure that your computer software and systems are protected against viruses and any other damage they might sustain as a result of using this Website.

Any order placed by you in the manner described in this Website is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this Website at the time you place your order.

You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of, the products or services ordered. All payment for products and services ordered through this Website is required to be made upfront. To the full extent permitted by law no refund will be given if you simply change your mind. Please refer to the cancellation policy set out below.

Untangled Living may change the prices published on this Website at any time. Prices of products or services placed in the basket but not paid for are also subject to change and you agree to pay the price current at the time payment. While every effort has been made to ensure the accuracy of prices, images and information displayed on this Website, Untangled Living is not responsible for any error and reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price, image or the product description posted on this Website, or an error in your order.

We may require additional verification or information before accepting any order.

We only accept orders from within Australia. Within this area, our policies as to delivery and returns apply as set out in these terms.

Price

All prices are inclusive of GST unless otherwise specified. Prices displayed on this Website are current at the time of issue, but may change at any time and are subject to availability. Prices and availability of products and services are subject to change without notice. Where permitted in all states, we reserve the right to limit sales, including the right to prohibit sales to re-sellers.

Booking Appointments

All appointments for services provided by Untangled Living are booked through this Website using the Cliniko feature.

If you are new to the Untangled Living clinic and have not booked online, you are required to arrive 5-10 minutes early to fill out a client form.

Consultation time is included within in your appointment duration. If you arrive later than your appointment time, you acknowledge and agree that this may impact on Untangle Living’s ability to provide you with the service for the allocated time and/or may shorten the service time.

Cancellation Policy

If you ask us to cancel an order you make on this Website for products prior to the products being dispatched to you, we may agree to cancel that order by sending you written confirmation of the cancellation.

If you wish to cancel or change an appointment for services, unless otherwise agreed by Untangled Living in Untangled Living’s absolute discretion, you may only do so by cancelling or changing that appointment by phoning Untangled Living, during opening hours.

To the full extent permitted by law, if you change or cancel the scheduled appointment less than 48 hours prior to the scheduled appointment time or otherwise with less than 48 hours’ notice, you will be liable for the full amount of the service fee applicable to the service and no refund is available.

Delivery

Title to products purchased on this Website does not pass from Untangled Living to you until we have received payment in full for the products. All risk in the products passes to you upon delivery to your address.

Authority to Leave

Untangled Living will leave your parcel at your premises if unattended. You agree that the parcel is deemed received when left at your premises (“Authority to Leave”).

Untangled Living, and contractors associated with the delivery, do not accept responsibility for any loss or damage which results from this Authority to Leave delivery method. You agree to release Untangled Living from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this Authority to Leave. If you do not wish to give Untangled Living Authority to Leave, you must notify us in writing at the time of placing your order and you will have to be at your premises in order for the delivery to occur.

Release

You unconditionally release Untangled Living, its officers, employees, contractors and agents (“Personnel”) from all liabilities, actions, demands, loss, damage, costs and expenses (including legal costs on a full indemnity basis) incurred or suffered by you directly or indirectly in connection with your access to, or use of, this Website, including any third party features on this Website, such as Cliniko.

Indemnity

You are liable for and indemnify Untangled Living and its Personnel against all actions, demands, liabilities, loss, damage, cost or expenses (including legal costs on a full indemnity basis) incurred or suffered by Untangled Living or its Personnel, directly or indirectly in connection with your use of this Website or your breach of these Terms.

Liability for your personnel

You are responsible for the acts and omissions of your personnel as if they were your own acts or omissions.

Intellectual property

© Untangled Living 2016.  All rights reserved.

Untangled Living owns or is a licensee of all copyright and other intellectual property in this Website and its content (including, without limitation all information, text, graphic, software, advertisements and trade marks on this Website (the “Content”). You must not modify, copy, reproduce, republish or create derivative works, post, transmit or distribute the Content in any way except for your own personal and non-commercial use, information, research or study.

All trade marks appearing on this Website are the property of Untangled Living (or their respective owners, as the case may be).

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